Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
191,400
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AVG. MONTH
3,500
Total Reviews
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SINCE 2004
4,027
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.07/5
Customer Service During Claim
3.72/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2509
  • 4
    749
  • 3
    311
  • 2
    93
  • 1
    138
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  • Travel Insured International policy: Worldwide Trip Protector

    I contact the Travel Insured International 24 hour assistance when I got stuck in Dubai on an insured MSC cruise, seeking assistance to get home. None was provided.I was told unless someone was dead or dying to call back later.

    Kimberly from WA
    Review Received: April 11, 2026
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    Travel Insured International policy: FlexiPAX

    The customer service team was very informative and helpful. He helped me with questions regarding the US shutdown and information / coverage during that period. I had no other questions or need to contact customer service again.

    Patricia from CA
    Review Received: April 10, 2026
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    Travel Insured International policy: FlexiPAX

    All customer service representatives were very helpful & friendly. I thought I would need to file a claim but in the end did not need to. The airline stepped up and replaced our damage suitcase.

    Cynthia from CA
    Review Received: April 10, 2026
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    Travel Insured International policy: FlexiPAX

    Claim process was initiated by myself the client 3 weeks ago and I have not been contacted about the claim. Only received automated messages tha my claim was recieved. Essentially zero progress has been made on my claim by travel insured no review no processing no human contact. It’s disappointing I would not recommend this company.

    Dee from CA
    Review Received: April 10, 2026
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    Travel Insured International policy: FlexiPAX

    So far my experience has been satisfactory. I am waiting to hear the outcome of our claim. The customer service person I spoke to was friendly, sent me the form, we submitted, and now we wait (it's been only 6 days, but hope to hear something soon).

    Molly from MI
    Review Received: April 10, 2026
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    Travel Insured International policy: FlexiPAX

    Excellent prompt service reviewing our claim. Updates were automatically emailed. Received payment in less than 10 days after claim submitted.

    Linda from IA
    Review Received: April 9, 2026
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    Travel Insured International policy: FlexiPAX

    I had to change the destination due to the Gulf War and it was easy to do.

    Glen from MA
    Review Received: April 9, 2026
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    Travel Insured International policy: FlexiPAX

    As always Squaremouth is great to use to purchase travel insurance. Before I called Travel Insured to update the dates and cost of trip. Their service was terrific and was able to accomplish that in less than 10 minutes.

    Howard from CA
    Review Received: April 6, 2026
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    Travel Insured International policy: FlexiPAX

    Excellent experience. The representative was very helpful. Great service.

    Gerald from AZ
    Review Received: April 6, 2026
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    Travel Insured International policy: FlexiPAX

    Did not have an occasion to use during trip so cannot effectively comment.

    Ca traveler from CA
    Review Received: April 5, 2026
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    0 out of 0 people found this review helpful