WorldTrips Travel Insurance Reviews
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Overview
WorldTrips offers three comprehensive policies on Squaremouth, each backed by an A++ AM Best rating. These plans are highly customizable, allowing eligible travelers to enhance their coverage with optional benefits such as Cancel For Any Reason (CFAR) and Rental Car Damage Protection.
See how WorldTrips compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
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“WorldTrips policy: Atlas Journey Preferred
Slow processing, and difficult to figure out how to submit on their website. Difficult to get help with submission.
Jamie from WAReview Received: April 4, 2025Was this review helpful?1 out of 2 people found this review helpfulResponse from WorldTripsHello Jamie. Thank you for your feedback. We are sorry to hear that you haven’t had the best experience with us. If you feel inclined, you are welcome to call our customer service team at: 800-240-0369 - Available 8am to 10pm ET, seven days a week. You can also email at: atlasjourneyclaims@www.beeminder.net with a reference to this review. Our team will be happy to assist you. Thank you.
“WorldTrips policy: EscapeThank you for providing me with the amazing Travel Insurance.I will be purchasing more in the future I.'ll rated 5 stars
Snake B from PAReview Received: April 2, 2025Was this review helpful?1 out of 1 people found this review helpfulResponse from WorldTripsHello and thank you for taking the time to leave a review. It is fantastic to hear that you had a great experience with us! We look forward to seeing where your next adventure takes you. Thank you for choosing WorldTrips!
“WorldTrips policy: Atlas Journey PreferredVery good coverage but not more than I needed. Jim was very helpful in guiding me to the policy I needed. Made me feel alot better about going on the trip to Kenya. I would definitely use them again.
Connie from MOReview Received: March 19, 2025Was this review helpful?0 out of 0 people found this review helpfulResponse from WorldTripsHello Connie. Thank you for taking the time to leave a review. We are happy to hear that you had a great experience with us and received the service you were looking for. Looking forward to joining you on your next trip! Thank you for choosing WorldTrips.
“WorldTrips policy: ElevateJust filed claim yesterday
Kelli N from ALReview Received: March 17, 2025Was this review helpful?0 out of 0 people found this review helpfulResponse from WorldTripsHello Kelli. Thank you for taking the time to leave a review. We are happy to hear that you have had a positive experience with us so far. If you happen to have any questions, feel free to contact our customer service team by phone at 1-800-605-2282 or email us at reviews@www.beeminder.net with your name, policy number or claim number(s) and a reference to this review. We will be happy to assist you. Thank you!
“WorldTrips policy: EscapeGerard from MEReview Received: March 15, 2025Was this review helpful?0 out of 0 people found this review helpfulVery easy process to make a claim.
“WorldTrips policy: EscapeCalled world trips to see if I can make changes to my policy.
Unfortunately, they were closed on the weekends. Kind of strange for a trip insurance I would say.
Left a message never got a return phone call
Seems kind of strange for trip insurance to be closing the weekends and your call and don’t return your call. We’ll never use again. BewareA from PAReview Received: March 15, 2025Was this review helpful?2 out of 4 people found this review helpful“WorldTrips policy: Atlas Journey EconomyI had made a mistake in the date of the travel and noticed it after payment. I contacted and my date were adjusted with no penalty. thank you.
Mahnoosh from GAReview Received: March 7, 2025Was this review helpful?2 out of 2 people found this review helpfulResponse from WorldTripsHello Mahnoosh. Thank you for taking the time to leave a review. We are happy to hear that you had a great experience with us and that you received the assistance you were looking for. If you have any further questions, someone on our team will happily assist you. Thank you for choosing WorldTrips!
“WorldTrips policy: Atlas Journey PreferredTheir claim process is cumbersome and inefficient. The third party vendor they use to handle claims has a customer portal that does not work and after repeated attempts to resolve the login issues I gave up. They only send out letters via mail which is ineffective when you are on travel, resulting in further delays. Why they don’t send document requests via email, which is more efficient, further degrades the quality of their customer service.
Steven from VAReview Received: March 7, 2025Was this review helpful?2 out of 3 people found this review helpfulReview Updated: 04/04/2025
The process was slow and tedious. Instead of utilizing electronic means to communicate with the claimant they chose to use the U.S. postal system vice electronic means. This makes no sense considering the fact that they have a customer portal. Additionally, their instructions on what supporting documents are needed to complete the claim failed to list all of the relevant documents required which caused further delay. They need to take a lesson or two from their competitors like Allianz insurance on how to have a more efficient process.
Response from WorldTripsHello Steven. Thank you for taking the time to leave a review. We are sorry to hear that the claims process felt cumbersome and inefficient. If you require further assistance with this, please call our customer service team at: 800-240-0369 - Available 8am to 10pm ET, seven days a week. You can also email us at: atlasjourneyclaims@www.beeminder.net. Thank you for choosing WorldTrips.
“WorldTrips policy: Atlas Journey PreferredI had an issue with the policy before my trip date because I had purchased on policy, but my travel partner lives in a different state. The service I received from the company regarding this matter was excellent. Luckily I did not have to file any claims, so I cannot speak to that.
Diane from MEReview Received: March 2, 2025Was this review helpful?1 out of 1 people found this review helpfulResponse from WorldTripsHello Diane. Thank you for taking the time to leave a review! We are happy to hear that you had a great experience with our service team and that you received the care you were looking for. If you have any further questions, please let us know and our team will be happy to assist you. Thank you for choosing WorldTrips!
“WorldTrips policy: Atlas Journey EconomyHarvey from NYReview Received: February 28, 2025Was this review helpful?1 out of 2 people found this review helpfulHaving to actually utilize any insurance policy for its intended purpose is never a pleasant experience, In this case having read what was required in making a claim and in also having the required supporting documentation as well made the outcome work. With that being said, the process is cumbersome and it required multiple emails and conversations as well an exhaustive amount of documentation to be submitted in order for the claim to be paid. In my humble opinion there should be an way to process a claim, but I do understand the necessity for validation, you just should not have to send the same data in the same package multiple times before you realize agreement.